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Deputy Director - Education, Administration and Student Services

From Jobs at the University of Cambridge. Published on Apr 27, 2018.

An opportunity has arisen for an experienced manager with an established reputation in managing IT user relationships an academic environment. The Deputy Director's responsibilities will be to:

  • maintain and develop strong customer relations with all relevant Divisions of the University administration, including, for example, service owners for the student information system, finance, research services and human resources systems;
  • build strategic partner relationships with those institutions that are looking for end-to-end IT services;
  • ensure that a cohesive operating platform is provided for services to institutions, and that integration between systems will be improved;
  • ensure that client needs are understood and communicated in the development of portfolios of services for particular customer groups; and
  • develop and oversee an engagement model that works with Schools, Faculties, Departments and Colleges at all levels (strategic, delivery and operational).

The Deputy Director Education, Administration and Student Services, (EASS) will set the strategic direction and take responsibility for the full range of client service functions, including organisational frameworks for complaints, service standards and operational agreements. They will build long-term, strategic relationships within the University client population, maintaining a strong understanding of the array of client needs. They will lead on the development and ongoing review of the services offered by the UIS, seeking to ensure that UIS is seen as a 'trusted partner' and build relationships with the wider University staff.

Further information is available via the link below.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

Informal enquiries about the post may be directed to:

Steph Lott HR Business Manager

Stephanie.lott@admin.cam.ac.uk

Tel: 01223 765933

Please quote reference VC15331 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Research Computing Solutions Specialist (Fixed Term)

From Jobs at the University of Cambridge. Published on May 11, 2018.

Research and Institutional Services (RIS), a division of University Information Services in the University of Cambridge, is seeking to appoint a Research Computing Specialist who will support development and service operations of the new Research Data Storage and Cloud Computing services. Role holders will be also involved in a range of other high profile, research computing-oriented, internally and externally facing projects run by the division.

Essential skills include: practical and proven knowledge of Linux system administration, shell scripting and practical knowledge of high level programming languages such as Perl or Python, configuration management and automation methods using technologies such as Puppet or Ansible. Experience with storage platforms, parallel file systems and cloud computing platforms will be advantageous. The role holders will need to be proactive, creative and comfortable resolving complex problems.

RIS provides services, including HPC, data storage and analytics and virtual machines, to the entire University and its affiliated institutions. It also supports research computing on a larger UK scale through DiRAC, and a new, peta-scale Tier 2 national HPC facility. RIS continues to enjoy rapid growth in demand for its services across all academic disciplines and already supports several large scientific projects in astrophysics and particle physics, e.g. the Square Kilometre Array, and in the life sciences e.g. the 10,000 genome project.

Fixed-term: The funds for this post are available for 3 years in the first instance.

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

For more information please contact, Mr Wojciech Turek, tel. 01223 746502, email wjt27@cam.ac.uk

Please quote reference VC12156 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.